As I said before, we bought / had an expensive roof put on the house.  The roof company is well known and reputable, and in the time we have had their roof product they have been great in responding to any complaint.   The roof comes with a lifetime warranty … excepting cat 5 hurricanes.  So long story short which is hard for me, we had problems after we got the new roof.

The person they sent out was a very helpful and knowledgeable, and he helped us a lot.  When he took off the kitchen bottom of the skylight water dripped out.  He also found what we had not, that the bathroom skylight also had water in it.  He replaced the bathroom one, but the kitchen one he said not to put back up as the material was too damaged and it might just give way.   He said he wouldn’t have used the same sealant the first repair team did.  So he took lots of pictures of the inside spots, and the roof.  Then he went back to talk to the manager.

When he came back, he went on the roof and caulked every thing he said he could think of that might need it.  We talked with him a long time after he got off the roof and came inside.  We explained to him how every time we try to repair the house, something goes badly wrong.  I told him how the first week we owned the house the refrigerator fell throw the floor, the third week I fell through the fool in the bedroom in front of Ron’s closet.  I told him the house was cursed.   We all laughed.

So at first he said after a couple rains to call the company back.  I was not comfortable with that because that put it on us and to again call them and get the call service and all that.  But after I talked to him, he said he would put it in his schedule to come and check in on us.   Also the company will fix the damage around the skylight so it is secure again.   

At this point I am not sure what more could have been expected or achieved.  We got the company to address and deal with the issue.  On the other hand, we have another issue problem to deal with in the kitchen.  Below I will put the pictures.   I will say this guy had years with the company, and he did not seem impressed with the work the repair team did.  But we just need a roof that doesn’t leak, and he even said the recent mold problem we had was due to the roof leak, in his opinion. I doubt I will get much done the rest of the day.  I have been awake since 2:30 am, and I got up at 4:04 am.  With no naps, I am tired.     Hugs.   Scottie

So after hurricane Ian tore our home up, we had a new AMS metal roof put on.  The old one lasted a long time and survived a lot of hurricanes undamaged, until the last one.  But what roof is designed to withstand cat 5 hurricane strength eye wall winds for over 8 hours.  

But the next rainstorm the inside ceiling tiles showed more water damage.  Then a lot more.  We called the company.  They sent out a couple of guys, and they had to fix sometimes and seal the ridge.  All fixed they said.   

A couple of weeks later we had rain, and we had more leaks.  Again we called the company.  They said they would send someone out.  Then last week it rained hard.   Really long, a day and night.   And water spots got worse and stayed wet.   Ron called the company again. 

Today they sent a nice guy out.   He looked at it all, he touched the spot around the skylight.   He took the skylight bottom out and water dripped out.  Everything is wet.   Then he went to the bathroom and took that skylight bottom out, it also was wet.  He took pictures of everything.  Told us he did not like the kind of sealant the first crew used.    He said one problem is the inner roof has a plastic sheet over it, so that it is hard to tell where the water is coming in as it runs down the plastic.  He took pictures to send to the manager and is calling him.   I will let you know.   But the good news is he showed Ron how to lower the skylight bottom to add length for the new ceiling tiles.  Hugs.   Scottie